We're working with you to keep your homes and neighbourhoods safe and sound
You're receiving this because you opted in to receive news from Hyde
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We're working with you to prevent risks and protect lives |
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Our customers’ safety is our number one priority. Whether it’s gas and electricity checks, maintaining our playgrounds or regularly servicing our lifts, we’re doing everything we can to keep your homes and neighbourhoods safe. |
We recently supported Gas Safety Week, highlighting our commitment to safety in our homes.
Our teams and contractors carry out thousands of checks each year. In the last year alone, we’ve carried out 24,322 gas safety checks across our homes. These checks protect against risks such as gas leaks, explosions and carbon monoxide poisoning.
If you’re a tenant, it’s important you give our engineers access to your home. If you’re a leaseholder or shared owner - always use the gas safety register to find a qualified gas engineer, when servicing your boiler. |
We’ve partnered with Housing Perks – the UK’s only ‘Pay your rent arrears as you shop’ app |
We’re excited to announce that we’ve partnered with Housing Perks – an app that allows you to save money as you spend on everyday essentials.
Designed especially for housing association residents, Housing Perks helps you save money which can then be put towards your rent arrears by simply shopping, going for a coffee or having a family day out. |
Dressed for success – update your family’s details for school uniform vouchers before Tuesday 30 September |
We’ve supported thousands of families with uniform costs in time for the new school year. Over 5,600 uniform items were sold throughout August – meaning children were heading into the classroom feeling confident and ready to learn.
If you have a child living in a Hyde home who is not listed as a household member, please update your family’s details using the link below by Tuesday 30 September to make sure you receive the correct voucher amount.
Vouchers are valid until 31 July 2026. |
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Look out for your September service charge statement |
Many customers will be receiving their service charge actual statement in September – depending on your tenancy or lease agreement.
Find out more about the service charge cycle, including information on the help that's available if you’re worried about not being able to afford your rent or service charges. |
New grounds maintenance contract for our homes |
Pinnacle Group will be delivering grounds maintenance services from 1 October. You’ll soon start seeing Pinnacle colleagues out and about on our estates, keeping our communal estate areas safe, clean and well maintained. |
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Your new MyAccount app is ready to download |
You can now download and start using our MyAccount app for Android and iOS (search for ‘Hyde MyAccount’).
Through MyAccount you can contact us online and manage your home, anytime, anywhere.
If you’re already registered, you can start using the app with your log in details straight away. If you haven’t registered yet, you can do it on the app. Download it through Google Play or Apple’s App Store. |
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If you no longer wish to receive these emails you can unsubscribe.
Please see our privacy notice for information on how we use your information. |
The Hyde Group comprises of Hyde Housing Association Ltd (parent company),
Hyde Southbank Homes Ltd, Hillside Housing Trust Ltd and Martlet Homes Ltd.
Registered office: The Hyde Group, 30 Park Street, London, SE1 9EQ.
Community Benefit Society Number 18195R.
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