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Are you struggling to pay your energy bills?

Energy bills are at an all-time high. This means that many people are struggling to heat their homes, which could lead to issues with damp and mould.

Our Helping Hand pages offer financial help and support. There’s advice on paying energy bills, managing debt and applying for Universal Credit, as well as employment and training support.

We’ve also partnered with the National Support Network and their ‘one stop shop’ support hub - an online directory containing information about thousands of national services including helplines, self-help resources and support groups for any personal challenge or life event.

Playing it safe - e-bike and e-scooter safety

At Hyde, keeping you and your home safe is our priority.

E-bikes and e-scooters are a great way to get around. But, if they’re not stored and charged properly, or if batteries are damaged, they can cause serious fires.

According to the London Fire Brigade, London alone has seen record numbers of e-bike fires. In 2025, 165 e-bike and e-scooter fires were recorded up to September. This is an average of around 18 e-bike or e-scooter fires a month.

Our advice is that e-bikes and e-scooters shouldn’t be charged or stored in your home. However, if you do, please do it safely to avoid the risk of a fire starting, putting you, your home and your neighbours at risk.

Always store your e-bike or e-scooter in a cool and dry place – never in communal areas or near doors where they can block escape routes.

Tips on storing and charging e-bikes and e-scooters safely >

We’re proud to be social

We’re playing our part in tackling social housing stigma and have signed up as supporters and friends of the Stop Social Housing Stigma (SSHS) Campaign - a resident-led campaign that's committed to addressing this important issue.

Find out how by supporting SSHS, we’re challenging the way that people think about social housing residents and tackling the stigma associated with living in social housing.

Sign up to the Stop Social Housing Stigma campaign >

Have you received your school uniform voucher?

We’ve supported thousands of families with uniform costs. If you didn’t receive your uniform voucher, it may be sitting in your junk mail or spam folder. The first vouchers were emailed out (from The Hyde Group) on 24 July and more were sent out as customers added details of their children to their household.

Vouchers are valid until 31 July 2026. Find out more including FAQs and information on support with the cost of secondary school uniforms.

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The Hyde Group comprises of Hyde Housing Association Ltd (parent company),
Hyde Southbank Homes Ltd, Hillside Housing Trust Ltd and Martlet Homes Ltd.

Registered office: The Hyde Group, 30 Park Street, London, SE1 9EQ.

Community Benefit Society Number 18195R.